(4.5 / 5)1486+ Ratings

Massachusetts Bay Trading Company Reviews

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Overall Rating

4.5
3 Reviews
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About Massachusetts Bay Trading Company

The Massachusetts Bay Trading Company is an online store that offers a wide variety of high-quality, handcrafted products inspired by the rich history and natural beauty of New England. From gourmet food and beverages to unique gifts and home decor, the store's collection features a diverse range of products that showcase the best of the region. The company is committed to supporting local artisans and small businesses, and many of their products are made in Massachusetts and other parts of New England. With a user-friendly website and excellent customer service, the Massachusetts Bay Trading Company is an excellent destination for anyone looking to explore the treasures of New England or find a special gift for a loved one.

Customer ratings by feature

  • Good Value
    4.0
  • Customer Service
    4.0
  • Price & Quality
    4.0
  • Shipping & Delivery
    4.5

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Massachusetts Bay Trading Company Customer Reviews (3)

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Isabelle Harrison
Isabelle Harrison
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Feb 8, 2023
Phoebe Gibbs
Phoebe Gibbs
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Feb 6, 2023
Noémi Grandpré
Noémi Grandpré
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Feb 5, 2023

Massachusetts Bay Trading Company Customer’s Q&A

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Massachusetts Bay Trading Company FAQs

FAQ

Massbaytrading.com Return Policy?

Massachusetts Bay Trading Company's return policy allows customers to return purchases within 14 days for an exchange or refund if not completely satisfied. However, returns on food items or custom products are not accepted. For shipping, customers should send returns via UPS or insured mail for protection. Upon receipt of the authorized return item in its original condition, a refund will be processed to the customer's credit card. The company also offers a shipping policy where orders can be placed from many countries worldwide, and the website ensures secure transmission of credit card information during checkout.

FAQ

What is the store's return policy?

Massachusetts Bay Trading Company offers a 30-day return policy. If you are not satisfied with your purchase, you can return it for a full refund or exchange.
FAQ

Does Massachusetts Bay Trading Company offer international shipping?

Yes, Massachusetts Bay Trading Company offers international shipping. However, international shipping rates and delivery times may vary.
FAQ

How can I track my order?

Massachusetts Bay Trading Company will send you an email with your order's tracking number once it has been shipped. You can also check the status of your order on the Massachusetts Bay Trading Company website.
FAQ

How can I contact Massachusetts Bay Trading Company's customer service?

You can contact Massachusetts Bay Trading Company's customer service team by filling out the contact form on their website, sending an email to support@massbaytrading.com, or calling 1-781-828-5538.

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